Whenever your Gotv has an error code displaying on your screen, the best way to make it work is to reset your account. However, resetting the Gotv account comes in different ways, including offline through a reset GOtv via SMS, and online is the MyGotv App and Self Service portal.
In this GOtv guide, you will know how to reset Gotv using text messages on your phone.
Sometimes you come home, switch on your Gotv and seek to watch a movie only to see an e16 error.
That is very annoying, and in such a situation, the best way to make it work is to reset your account.
Moreover, it is simple to reset the Gotv account through SMS, even though in some cases, a service charge may apply.
Therefore, to use the SMS reset options you showed, ensure you have a little airtime for text, which is not much to a text.
So let’s begin and go into detail with the process.
Requirements To Reset Account Through SMS
Below are the things you need to rest Gotv using SMS:
1. Gotv IUC number
2. Gotv local SMS shortcode
3. Mobile phone.
4. Airtime to send text messages.
5. Available network on your phone.
Those are the things you need to reset, Gotv.
Steps To Reset Gotv Via SMS
To reset Gotv account via SMS, here are the steps to follow:
1. Open your text message box on your phone.
2. Click on write new message.
3. Tye “RESET” leave a space
4. Next, enter your Gotv IUC number.
5. Send it to your local Gotv reset shortcode.
6. Instantly, your Gotv account will reset to clear the error code.
NB: Every Country has a different Gotv SMS shortcode.
That is how to reset Gotv.
Does Gotv Charge For Resetting Through Message
No, Gotv does not charge you to reset your account through SMS, but you may pay a service charge by your network for the SMS sent.