Are you seeking to contact Gotv customer care for help? Aside from reaching them via phone, you can also send them a mail. So in this guide, you will learn how to email Gotv customer care.
You can use so many options to contact the Gotv customer service center, including social media, telephone, email, live chat, and any more.
However, because Gotv serves many customers daily, sometimes reaching through the phone becomes very challenging.
The good news is that you can now contact the Gotv customer support via mail, and you will be responded to within minutes.
Since Gotv is now available in most countries in Africa, you need the mail address of the Gotv help center in your country before you can email their customer care.
You can read the guide below to find out how to contact customer care via email.
Requirements To Contact Gotv Through Email
Below are the things you need to mail Gotv:
1. Your email account.
2. Gotv the customer care email address of your country.
3. Smartphone or computer.
4. Active internet connection.
5. Reason why you want to email them.
6. Gotv decoder IUC number
7. Your full name
8. Mobile phone number linked to your Gotv account.
Those are the things you need to mail Multichoice.
Steps To Email Gotv Customer Care
To email Gotv customer care, you must follow these steps:
1. Open your email account on your smartphone or computer.
2. Click on “write new message” or on a new page as you want to send a new email.
3. Write your query or the kind of assistance or information you need.
4. If you are already a Gotv customer, add your decoder IUC number, mobile phone number, and full name.
5. Now, read through to see there are no errors and that your information highlights every detail you seek.
6. Next, enter the Gotv customer care email address in the recipient section at the “To” section.
7. Now, click on send to forward your mail to Gotv customer care.
8. Once the message is sent, you will receive a delivery notification.
9. Wait for some minutes, and Gotv wi contact you back with the information you seek.
That is how to contact Multichoice.
How Long Does It Take To Email Multichoice
It does not take more than that 5mins to contact Gotv customer care, and once your mail is sent, you can receive a reply within 30minutes or less.