Are you facing an E-16 error on your DStv decoder? Maybe you are wondering “What is E16 error on DStv“. Very often, subscribers of Multichoice come across various error codes on their decoder when their accounts encounter a challenge.
The most common DStv error code is the E16 error, and usually, you will see it in severe cases when your Multichoice account is disconnected.
However, there are so many ways to deal with DStv error codes that appear on your decoder, and you can either use the online self-service or USSD code to clear the e16 error.
Often people seem confused when they encounter an error code on DStv, and in this guide, we shall give you all the various options you can use to fix the E-16 error.
Recommended guide: How To Reset DStv Account After Payment.
Table of Contents
What Is E16 Error On DStv
The error code is one of the various error codes on DStv that appears on your tv screen when your decoder or account encounters a technical challenge.
You can clear the error code on your decoder anytime it appears on your screen.
Related article: Ultimate Guide To DStv Smart Card Number.
Why Do I Have The E-16 Code On My Multichoice Screen
You will see an E16 error code on your DStv when the following happens:
1. Maybe your subscription has expired.
2. You paid for your subscription when your decoder was switched off.
3. Maybe Multichoice has a general technical challenge.
4. Your Multichoice account has been suspended.
5. When your account has been upgraded or downgraded to the wrong bouquet.
When those things happen, you will see an error code on your DStv decoder.
What To Do When You See An E-16 Message On Your Screen
Anytime you see an error on your receiver, you must reset your account or clear the error code on your DStv account to reactivate your subscription.
It is vital to always switch on your Digi-box before you can clear the error.
See also: Ultimate Guide To DStv Yanga Package.
Ways You Can Fix/Clear E16 Error On DStv
Here are the ways you can clear the E16 error code on your DStv:
1. Use the self-service online to clear the error code.
2. DStv USSD self-service.
3. You can use the DStv WhatsApp to fix the error.
Those are the ways you can use to clear the error.
That is all we have for you about What an error is. We hope you have all the details about ways you can clear your error codes.
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