Suppose you have issues with your Gotv, the best way to get help is by contacting the Gotv Customer Care center.
Gotv has gained huge popularity since it was introduced, and now it seems every home in Africa has one.
As a subsidiary of Multichoice Dstv, it aims to give customers the cheapest pay-tv subscription that suites every family’s budget.
There are various means you can reach the Gotv call center for help, including using their online and offline contact options.
However, since Gotv operates in many African countries, there are specific contact options for each country even though they are similar.
In this guide, our main focus is to help you with all you need to know about the Gotv customer service center, how you can contact them and get their services.
Therefore, if you are ready, let’s not waste time.
Table of Contents
What Is Multichoice Customer Support
Gotv customer care is a service center that assists Gotv customers who have challenges in using or accessing their services.
They render help services, including subscription issues, account activation, account upgrade, downgrade, payment, etc.
Their customer support center is available for most of the day, and you can reach them through various contact channels provided by Multichoice.
How Do I Call Gotv Customer Care
If you want to call the Gotv customer service center, here are the steps to follow:
1. Dial the Gotv customer care number on your phone.
2. Kindly follow the voice prompt to choose your preferred language.
3. Select an option to speak with a Gotv customer support representative.
4. Wait a few minutes as your call is being forwarded to the next available agent.
5. Once an agent joins you on the line, kindly request assistance on the challenge you are facing with the decoder.
6. Provide them with the necessary details about the decoder in question to verify that you are the owner of the account.
7. Follow every instruction try will give you to get your issue resolve.
Ways You Can Contact Gotv Customer Service Center
Here are the ways you can use to contact the Gotv customer care center:
1. Phone call(Via call center)
2. Facebook
3. Twitter
4. Email
5. WhatsApp
6. LiveChat
7. WeChat
Those are the contact channels for customer support.
What Is The Gotv Customer Care Number
Below are all the Gotv customer service numbers:
Gotv Nigeria Customer Service Number
Gotv Ghana Customer Service Number
Gotv Kenya Customer Service Number
Gotv Zambia Customer Helpline
Gotv South Africa Support Number
Gotv Mozambique Customer Support Number
Gotv Malawi Customer Support Number
Gotv Namibia Customer Support Number
Gotv Uganda Helpline
That is all we have for you today concerning this Gotv guide.
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