Are you a DStv subscriber? Maybe you have been facing a challenge with your decoder not showing some channels. People often ask me why are some DStv channels not working, and my response has not been straight as numerous factors are causing it.
Today in this DStv guide, we shall highlight all the major factors that cause some DStv channels not working.
However, DStv channels are always on separate frequencies and symbol rates, so you can not expect them to work while others are not showing.
Like I said earlier, there could be many reasons why some of your DStv channels are not working.
We shall give you all the reasons and how you can resolve each.
Recommended guide: How To Reboot Your Multichoice Decoder.
Why Are Some DStv Channels Not Working
Here are the reasons why some of the DStv channels are not working:
1. Maybe your DStv signal strength is low.
2. Sometimes, if a channel is not part of your DStv package, it will not work.
3. When the weather is very cloudy and your signal drops, some channels may not work.
4. Technical challenges may result in some of your DStv channels not showing.
See also: How To Pay Your Subscription With Standard Bank App.
What To Do If Some Of Your DStv Channels Are Not Working
These are what you must do if some of your DStv channels are not working:
- Check if your satellite signal strength is enough.
- Find out if the channels that are not showing are part of your DStv package.
- Also, check if it is raining or the weather is cloudy.
- Know the error codes that are displayed on your TV screen.
Now let’s see how to fix those channels that are not showing.
Related article: How Many Digit Is the DStv Account Number.
How To Fix Issues With Some TV Channels That Are Not Showing
To successfully fix issues with DStv channels now showing, follow these steps:
1. Use the DStv self-service to clear the error code that is displayed on your screen.
2. Contact a DStv accredited installer for assistance if you have a challenge with your signal.
3. Change your DStv to the right bouquet to enable you to watch those channels if they are not part of your package.
4. Contact the DStv customer care for help if the issues still remain.
Those are the basics ways you can follow to fix DStv channels now showing.
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